Your questions answered

At Yana Ngurra Counselling and Wellbeing, we understand that you may have questions before starting your healing journey. We’ve gathered the most common inquiries to help you feel informed and comfortable. If you don't find what you're looking for, please don't hesitate to reach out to us.

Frequently asked questions

Yana Ngurra, meaning "a journey home through healing," is a mental health service dedicated to supporting families in Brisbane on their healing journey and helping them find a sense of belonging. We aim to empower our mob to heal together, dispelling any fear associated with seeking mental health support. Our commitment is to provide compassionate and culturally sensitive care, ensuring everyone feels safe and understood.

Who can attend?
Our services are open to individuals and families seeking support for their mental health and wellbeing. We welcome everyone, fostering an inclusive environment.

How much does it cost?
For detailed information regarding our fees, please visit our Booking & Fees page. We strive to make our services accessible to all.

Is there a deposit required?
Information on deposits and payment policies can be found on our Booking & Fees page. We aim for transparency in all our financial arrangements.

Can my kids use this service?
Yes, Yana Ngurra is here for you and your family. We offer support for children and young people, aiming to provide the best service for our mob.

Are there any worries or concerns that people often have before they start counselling with you?
Many people worry about judgement, but rest assured, there is none here. We are supportive of everyone, no matter their gender, race, or cultural beliefs. Our space is safe and non-judgmental.

What should someone expect when they come to see you for counselling?
When you come to Yana Ngurra, expect a supportive and understanding environment. We are here for you and your family, dedicated to helping our mob strive and get the best from our services.

Are there any questions people frequently ask about your approach to healing or how you work with families?
Our approach to healing is holistic and culturally sensitive, focusing on the individual's and family's unique needs. We believe in working collaboratively to empower you on your healing journey.

How do I book an appointment?

You can book an appointment through our website's Booking & Fees page or by contacting us directly at yanangurracaw@hotmail.com.

Ready to start your journey home through healing?

Yana Ngurra Counselling and Wellbeing is dedicated to supporting families in Brisbane. Explore our services and discover how we can help you find a sense of belonging and healing. We're here to walk alongside you, ensuring quality care and a supportive experience.

Create Your Own Website With Webador